Contacted a few companies to quote for updating engineered hardwood floor in the condo after tenants moved out. Not all companies respond to projects of this scale. Susana, Unique Flooring's office manager, is always very responsive. She helped source the same floor model that was already discontinued by the manufacturer. Professional installers did a thorough onsite inspection and gave a fair quote within a few hours. Mark did a great job within the agreed timeframe and left the condo in clean condition. Overall, very happy experience! Would definitely recommend!